Frequently Asked Questions

What is a referral program?

Every Minecome customer has a unique referral link, which can be shared with anyone, you would like to invite to start using Minecome. Any new user, who registers using your referral link becomes a lifetime referral.

What rewards can I receive for referring?

As a referrer, you are eligible to receive 5% referral commission bonus for every purchase made by any of your referrals, excluding reinvest and balance purchases. The bonus is added to your account's balance in BTC shortly after the purchase is confirmed.

Where can I find my Referral Link?

You can find your unique referral link in your account's Dashboard by selecting "Referrals" and "Tools" from the left panel. In order to generate your referral link click the "Link" button next to your referral code.

Can I register Multiple accounts to receive referral bonuses?

No, you are not allowed to have multiple accounts. The referral program is designed as a way to reward you for attracting new users and endorsing the product. Please use it responsibly.

Is there any promotional material for referrers?

Yes, you can find additional materials under "Promotional" in your account. Minecome also has several landing pages, you can use. If you have a good idea of how to attract more referrals with a custom design, you can send us a request via customer support.

Where can I see my referrals?

You can find statistics of your referrals, commission, and conversion under “Referrals” and “Tools” in your account. Bear in mind, your referrals’ email and identity are protected by our Privacy Policy, so you won’t see the details of their accounts.

You can make 1 withdrawal per currency every 24 hours.

To ensure customer's account and balance security the system may automatically apply a hold, disallowing any withdrawals for the time the hold is active (14 days). There are multiple reasons for a hold to be applied:

1. Change of a wallet address;

2. Change of password.

3. Change of email address.

In the case of any hold, you should send a complaint to our email: support@minecome.com and we shall get in touch with you.


All payouts occur once per day. You will receive your first payout the following day after completing a purchase. Afterward, the payouts continue daily.

Usually, the payouts are made from 00:00 to 09:00 UTC. As the workload required to complete the payouts is significantly higher right now, the process now runs from 00:00 to 13:00 UTC.

The Maintenance and the Electricity Fees are automatically paid for after a Mining Plan is Purchased.

SHA-256 is used to mine Bitcoins (BTC). This means, that the only factor which influences the income is the mining difficulty. You can see the difficulty growth chart here - link.

Scrypt is used to mine Ethereum and Litecoins (LTC). This means, that there are 2 factors which influence the income:

  1. the difficulty of mining (chart - link
  2. the exchange value of LTC/BTC (chart - link

Scrypt payouts are converted from LTC to BTC and then added to user's balance. 

Before you purchase a mining plan from Minecome, the profit is calculated and shown to the user.

No, we do not accept VISA and MasterCard Yet.

In order to order hashrate you need to click Buy Hashrate in the left menu, choose hashrate and use the slider to set the amount.

Then click the Proceed button.

On the next screen, you will see the pre-invoice. If you are happy with your order, click on the checkbox below that reads "I confirm that I have read and agree to Terms and Conditions." and click the Proceed button.

You are now on the payment selection screen where you are to choose from BTC and USD payment methods.

IMPORTANT!

If you choose BTC as your payment method, please don't forget about your wallet's commission when transferring the funds (we recommend checking the exact commission with your wallet provider).

Upon selecting the method you will be taken to a page with the information how to pay for your purchase.

To answer that - the easiest way to spend your cryptocoins is not to spend the coins themselves, but to exchange your virtual assets to fiat currency, e.g. using good old ATM machines (you can find the nearest ones using this link, or by ordering a special card which will convert your funds.

Currently, there is a number of debit cards that you can easily top up by transferring funds from your bitcoin wallet, and this method of spending your bitcoins can rightly be called the most convenient one.

The main advantage of these cards is that they give their owners a real opportunity to make purchases anywhere where the more traditional VISA and MasterCard are accepted. For example, Cryptopay is already offering their own cards, and is also planning to launch an updated and more convenient credit and debit card system by the end of the second quarter of 2018.

The advantages of Cryptopay’s new cards include high processing speed when purchasing bitcoins and full protection of one’s cryptoassets (Cryptopay uses highly secure wallets and keeps your bitcoins in cold storage until you decide to spend them). The short time it takes to transfer BTC to your personal bank account, with a minimum transfer fee of just 0.09 EUR, is also a big plus.

 

In case you are an advocate for spending bitcoins in their natural state, we can offer you a list of services, goods, places and companies that accept cryptocurrency as a method of payment, at the time of writing this article (June 2018).

  • Amazon.com, or more specifically, indirect purchases on the website, e.g. via Purse.io service, by means of which you can purchase any product on Amazon using Bitcoins. The principle of work is simple: the service brings together people that wish to purchase something using bitcoins with people that wish to buy bitcoins themselves and are willing to make a purchase in the website’s store. Such services allow one to receive a significant discount, but can only be used at a limited number of stores, and making a purchase could take significantly longer when compared to making a direct order. However, it is quite possible that Amazon will start accepting bitcoin directly in the future, as talks on the subject have been ongoing since the beginning of the year.
  • Gift cards - Gyft and eGifter services will allow you to purchase gift cards using bitcoins, which could later be spent at one of the retailers that cooperat? with these services.
  • Online auction purchases, e.g. on eBay.
  • Travel opportunities and airline tickets via ExpediaCheapAirSurf Air and airBaltic.
  • Apps, movies and music at Microsoft Store.
  • Albums from selected artists, such as Björk and Imogen Heep.
  • Charity - cryptocurrency donations could be made directly to Heifer International and AutismSpeaks, or via websites such as BitHopeBitGive or Fidelity Charitable.
  • Various offline-stores - you can find the closest ones on websites such as SpendBitcoins and CoinMap.
  • Beauty treatment - Manhattan based plastic surgery clinic bodySCULP will happily accept your cryptocurrency.
  • Food - fast food chains like KFCDomino’s Pizza and SubWayBurger King in the Netherlands.
  • Anything your heart desired in the Land of the Rising Sun - Japan became the first country in the world that recognized bitcoin as an official means of payment.